Contact
Tell us what you need,
we reply within a day.
Found a bug, have a feature idea, or need an enterprise integration? Pick your lane below — every message lands straight with the ARLO team, never a support queue.
How can we help?
Pick the lane that fits.
FAQ
Before you reach out
The things people usually want to know before they send a message.
Still stuck? Reach the team directly at hello@askarlo.app
How fast will I hear back?
Every message lands straight with the ARLO team, not a support queue. We reply inside one business day — usually much faster.
I found a bug. What should I include?
The more specific the better: what you asked, what platform or client it touched, and what happened versus what you expected. Screenshots help but aren't required.
I have a feature idea — will you actually read it?
Yes. Roadmap decisions are shaped by what agencies ask for. Every idea is read by the people building ARLO, and we'll tell you where it lands.
What counts as an enterprise integration?
SSO/SAML, data residency, self-host, custom connectors, dedicated support, or volume pricing. Pick the enterprise card and we'll come back with a scoped plan.
Do you store my clients' data?
No. ARLO is a pure pass-through connector — every metric is fetched live the moment you ask and streamed straight to Claude. Nothing is ever written to disk.